How do I get help with the app?
Email [email protected]. Include your iOS version, the app version from Settings, your location or the city you had selected, and the reading you saw. If a number looks wrong, that detail is what makes it possible to check whether it is a bug or the model working as documented.
Getting a reply
Email pixelateddev@gmail.com. It is a one-person project, so replies are not instant, but they are real.
What helps:
- iOS version and app version. The app version is at the bottom of its Settings tab.
- Where. The city you had selected, or roughly where you were — several of the interesting bugs have
been location-specific.
- What you saw, and what you expected. Ideally a screenshot. "The WBGT looks too low" is much easier to
act on with a screenshot showing 39°C and 12% humidity, because that is a documented weak spot of the
model rather than a bug.
Before reporting a wrong number
Three differences are expected behaviour, and the guides explain each:
- The heat index differs from your other weather app. Different model — see
heat index vs temperature vs feels like.
- The heat index differs from the printed NOAA chart by a degree or two at very high humidity around
80–87°F. The chart omits a correction the equation applies;
how the heat index is calculated has both.
- The WBGT looks low in hot, dry, still conditions. The model is documented as reading up to 2°C low
there. WBGT explained covers why, and the app flags it when you are in that
region.
Requesting a feature
Worth saying what the app is not going to become: an indoor thermometer, a compliance instrument, or a
channel for official heat alerts. Those are not gaps to be filled — they are boundaries that keep the rest of
it honest. Anything else is fair game.
The app says it cannot load weather. What now?+
Check that location access is granted in iOS Settings, and that the device has a network connection. The app deliberately shows no reading rather than a placeholder when a fetch fails — an invented number is worse than a blank. If it persists on a good connection, email the details and it can be looked at.
Why does the app's heat index differ from my weather app?+
Because most weather apps show an apparent temperature, which is a different model that also accounts for wind. This app computes the heat index from the National Weather Service equation instead. Neither is wrong; they are different quantities.
Why is the WBGT labelled "estimated"?+
Because it is. WBGT needs solar and thermal radiation, which weather services do not report, so those terms are modelled from cloud cover, humidity and the sun's position. A certified instrument measures them. The app says "estimated" everywhere the value appears rather than hiding it in an about screen.
Can I use the app for an OSHA record or a Japanese workplace heat assessment?+
No. Use a certified instrument for anything that has to stand up as a record — in Japan, one conforming to JIS Z 8504. The app is for planning and awareness.
Does the app work indoors?+
Not meaningfully. It reads outdoor weather data for your location, so it cannot tell you the conditions inside a warehouse, a vehicle or a bedroom. It makes no indoor claims.
What data does the app collect?+
None that leaves the device beyond what is needed to fetch weather. There is no account, no advertising SDK, no analytics and no third-party tracking. The privacy page sets out the detail.
